Last updated: March 21, 2026
By accessing and using CloudRAT ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
CloudRAT is a Software-as-a-Service (SaaS) platform that provides privacy-first analytics and data tracking capabilities using the RAT analytics engine. The Service includes user account management, project creation, analytics dashboard, and API access.
To use CloudRAT, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials.
You are responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.
CloudRAT offers a 14-day free trial. During the trial period, you may use the Service subject to the limitations specified in your account.
After the trial period, continued use requires a paid subscription. Pricing is ₹500 per month for up to 9 projects, plus a one-time ₹1 luck fee. Additional projects may incur extra charges.
Payments are processed through Razorpay. All fees are non-refundable except as required by law. We reserve the right to change pricing with 30 days notice.
You must notify us of any billing disputes within 60 days of the charge. We will investigate and resolve disputes in good faith.
You may use CloudRAT only for lawful purposes and in accordance with these Terms. You agree not to use the Service to:
You are responsible for ensuring that your use of the Service complies with applicable data protection laws, including GDPR and Indian data protection regulations.
CloudRAT and its underlying technology, including the RAT analytics engine, are owned by us and protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service.
You retain ownership of data and content you upload to the Service. By using the Service, you grant us a license to process and analyze this data for providing the Service.
We process personal data in accordance with our Privacy Policy and applicable laws. We implement appropriate technical and organizational measures to protect your data. However, as an individual developer operating this service, I cannot guarantee absolute security of data transmission over the internet.
We retain your data for as long as necessary to provide the Service and comply with legal obligations. You may request data deletion subject to our Privacy Policy.
You may request export of your project data for a fee of ₹500 per project. Data export is limited to the most recent 36 months of analytics data. Export requests must be submitted in writing and may take up to 30 days to process. We reserve the right to deny export requests that could compromise system security or violate applicable laws.
We strive for 99.9% uptime but do not guarantee uninterrupted service. We reserve the right to perform maintenance with reasonable notice.
Support is provided via email during business hours. Response times vary by subscription tier.
You may terminate your account at any time. Paid subscriptions will continue until the end of the billing period.
We may terminate or suspend your account for violation of these Terms. We will provide notice and opportunity to cure where appropriate.
Upon termination, your access to the Service ceases. We may retain data as required by law or for legitimate business purposes.
The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied. As an individual developer, I expressly disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing or usage of trade. I do not warrant that the Service will be uninterrupted, error-free, secure, or free from viruses or other harmful components. You use the Service at your own risk.
To the maximum extent permitted by applicable law, I, as an individual developer, shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service. My total liability for any claim arising out of or relating to these Terms or the Service shall not exceed the amount you paid me in the 12 months preceding the claim. This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if I have been advised of the possibility of such damage.
You agree to defend, indemnify, and hold harmless me (the individual developer), my agents, affiliates, and successors from and against any claims, damages, losses, costs, and expenses (including reasonable attorney's fees) arising out of or relating to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable laws or regulations; (d) your infringement of any third-party rights; (e) any content or data you submit to the Service; or (f) any dispute between you and any third party. You agree that I have the right to control the defense of any such claim.
The Service is primarily provided in English. However, we strive to support multiple languages including major Indian languages (Hindi, Tamil, Telugu, Kannada, Malayalam, Bengali, Marathi, Gujarati, Odia, Punjabi) and international languages (Spanish, French, German, Chinese, Japanese, Arabic). Language support is provided on a best-effort basis and may not be available for all features. You acknowledge that translations may not be perfect and that the English version of these Terms shall prevail in case of any discrepancies.
These Terms are governed by the laws of India. Any disputes will be resolved in the courts of Bangalore, Karnataka. You agree that any legal action or proceeding shall be brought exclusively in the courts of Bangalore, Karnataka, India, and you hereby consent to the jurisdiction and venue of such courts.
We may update these Terms with reasonable notice. Continued use constitutes acceptance of updated Terms.
For questions about these Terms, contact us at legal@cloudrat.io